Description Lead Fire Services Technician Location: Canberra, Australian Capital Territory Company: HIX (Technical Services), Fire & Essential Services Employment Type: Full-Time, Permanent, Mobile The Role We’re seeking a Lead Fire Services Technician to keep critical fire protection systems compliant, reliable, and operating at the highest standard. You’ll partner with our clients and the HIX team to deliver essential fire maintenance and compliance services using safe systems of work, with strong support for wellbeing and development. From day one, you’ll be set up for success — with a modern fleet vehicle fully maintained and fitted out specifically for fire services work, plus the latest tools, technology, and a supportive team culture. Why You’ll Love Working With HIX ✔ Company vehicle – modern fleet with tolls, fuel & insurance covered ✔ Strong wages and yearly increases, RDOs, overtime & on-call allowance ✔ Career growth – paid training (EWP, First Aid, Working at Heights & more), study leave, and clear development support ✔ Top-Tier Equipment Provided – iPad, phone, uniforms & PPE supplied ✔ Recognition & rewards – spot vouchers and $2,000 referral bonus ✔ Health, wellbeing & perks – Fitness Passport, employee discounts, and flu vaccinations ✔ Additional benefits including novated leasing options ✔ Paid parental leave & paid volunteer leave ✔ Safe systems, supportive team & clear pathways for promotion What You’ll Be Doing Carry out inspection, testing, and maintenance of fire systems in line with AS 1851 (extinguishers, hydrants, alarms, EWIS, sprinklers, passive fire systems, and more) Lead and complete reactive, quoted, and planned maintenance works across client sites Coordinate daily activities with schedulers and service managers to maximise productivity and service delivery Act as a technical lead and “go-to” person for field support, client queries, and team guidance Ensure all compliance documentation, job notes, and reports are completed accurately and on time Liaise with clients onsite, maintaining strong relationships and delivering high-quality service Support estimators with detailed reporting and recommendations following inspections Ensure WHS, quality, and environmental standards are consistently met on every job Your Education, Experience & Skills Relevant Fire Protection qualification or trade background (essential) Demonstrated experience in fire services maintenance and compliance (AS 1851) Strong knowledge of fire systems (alarms, suppression, hydrants, passive systems, EWIS) Experience using field service or work order systems (e.g. Uptick or similar) Current White Card and relevant industry licences/certifications (highly regarded) Strong leadership capability with the ability to support and guide team members Excellent communication and customer service skills High attention to detail with strong problem-solving ability Ability to work autonomously and manage jobs from start to completion Full working rights in Australia (essential) About HIX HIX is a specialist provider of fire, electrical and essential building services, delivering compliant, high-quality solutions across commercial and government sectors. With a strong focus on safety, technical excellence, and customer service, HIX supports critical infrastructure and facilities to remain safe, compliant, and operational. About BGIS BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With over 10,000 employees globally, BGIS delivers innovative service solutions across sectors including government, healthcare, defence, commercial, education, and critical infrastructure. As part of the BGIS, HIX combines specialist technical expertise with global capability, providing employees with access to career development, modern systems, and strong operational support. Learn more about us: https://apac.bgis.com/ We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. If you’re a skilled Fire Services Technician ready to step into a leadership role with job security, growth, and a team that backs you — we’d love to hear from you.
