This is a Field Engineer role with Vocus based in Perth, WA, AU Vocus Role Seniority - mid level More about the Field Engineer role at Vocus Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of oneteam? We are looking for apassionateteam player whoaligns with our valuesand culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! About the role As a Field Engineer, you'll provide expertise in the installation, commissioning and maintenance of customer access and core networks; including Transmission, IP and Voice networks and services. What you’ll do Transmission network equipment installation and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition. Ensure that network restoration following any un-scheduled outage is achieved with minimum interruption to the operation of the network. Ensure that all planned network augmentation/upgrades are achieved with minimum disruption and with the customer satisfied. Maintain and protect all network assets in allotted regions. Ensure all easement/property owners/occupiers are aware of, and respect, the network components that lie on their property. Ensure all property owners are aware of and understand their responsibilities to the assets of the network, to minimise any damage. Ensure any damaged/stolen assets, ie solar panels, marker posts, CEV compounds, etc. are replaced in a timely manner Develop, coordinate and mentor staff and contractors in overcoming all service threatening and service failure situations. Participation in 24/7 on-call support roster What you’ll bring Must be an Australian Citizen and able to get the NV1 Clearance Extensive experience in construction, operation and maintenance of optical fibre telecommunications networks in all environments. Detailed understanding and skilled in the interpretation of telecommunication network deigns. Working knowledge of IP, SDH, DWDM and xPON transmission equipment and DC Power system. Practical knowledge of external plant, ie. Fibre, pit and pipe. Sound understanding of the operating capabilities and characteristics of operating devices used in telecommunications optical fibre transmission networks. Extensive experience in the use and management of sub-contractors in the telecommunications environment. Sound experience working with the public and other stakeholders in the delivery and repair of telecommunication network assets. Relationship management - ability to interact effectively with colleagues, clients, third party contractors and visitors, and a commitment to providing a high level of client service. Ability to work autonomously, being confident to make decisions within own area of responsibility. Demonstrated ability to analyse issues, solve problems by applying high level judgment. Sound leadership and safety management. Well-developed written communications skills (prepare correspondence reports, submissions). Ability to work 24/7 support roster (on call roster) Tertiary qualifications in Telecommunications (Cert III/Cert IV/ Assoc Dip, Diploma) What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: Diverse and dynamic teams with a supportive and inclusive culture. Supportive career development plans with comprehensive ongoing training, support, and development opportunities. Flexible hours and a hybrid working environment Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more. Study assistance programs to excel your personal growth, learning and development. Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Vocus team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Installing and commissioning transmission network equipment ⚙️ Diagnosing and rectifying network faults Mentoring staff and contractors Key Strengths Telecommunications network design interpretation Optical fibre telecommunications networks Leadership and relationship management Problem-solving ✍️ Written communication Project management A Final Note: This is a role with Vocus not with Hatch.
