This is a Associate - Operations role with WNS based in Sutherland, NSW, AU WNS Role Seniority - junior More about the Associate - Operations role at WNS Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees. Job Description Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance Qualifications Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the WNS team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Ensuring compliance Delivering service agreements Determining work priorities Key Strengths Regulatory compliance Performance management ✅ Quality assurance A Final Note: This is a role with WNS not with Hatch.
