This is a Online Sales Consultant - Nick Scali role with Nick Scali Limited based in North Ryde, NSW, AU Nick Scali Limited Role Seniority - junior, mid level More about the Online Sales Consultant - Nick Scali role at Nick Scali Limited Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 115 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2026. Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment. What We Offer: Annual On-Target Earnings (OTE) up to $110K Work only 2 compulsory weekends per month (End of PR & Extension week) – all other weekends optional Office environment with clear pathways to internal progression No ticketing, cleaning, merchandising, or showroom maintenance – just sell! A stable weekday rhythm while still achieving retail-style earnings Job Description We are seeking an enthusiastic and motivated Online Sales Consultant to join our Nick Scali team at our Head Office in North Ryde. In this role, you will provide exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience. Key Responsibilities: Deliver outstanding customer service to create the optimal Nick Scali experience. Utilize your product knowledge and selling skills to achieve daily and weekly sales targets. Ensure accurate completion of sales order paperwork and internal documentation for timely order processing. Maximize sales through effective selling techniques, including room solutions and add-on sales. A professional “phone voice” and polished communication skills Willingness to be based at our North Ryde office Convert leads to sales through expert product knowledge and needs-based selling Handle inbound sales calls and enquiries from customers across Australia Maintain strong follow-up and client relationship management Qualifications Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc. Positive attitude and enthusiasm, especially during busy periods. Strong interpersonal skills with a focus on teamwork and collaboration. Open to feedback and eager to learn, demonstrating a growth mindset. Excellent organizational skills and the ability to manage multiple responsibilities. If you’re passionate about sales and delivering exceptional customer service, we’d love to hear from you! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Nick Scali Limited team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering customer service Achieving sales targets Processing sales orders Key Strengths Customer service Sales techniques Product knowledge Interpersonal skills ️ Organizational skills Growth mindset A Final Note: This is a role with Nick Scali Limited not with Hatch.
