AO3 Business Support Officer Get your foot i the door with QLD Government! Full-time, Monday - Friday (8am - 4pm) Initial 3 month contract with highly likely ongoing contract extension $51.12 per hour superannuation About the role An exciting opportunity is available for an experienced administrator to join a regional Government team in Roma. This role provides high-quality administrative and customer service support in a fast‑paced operational environment, supporting service delivery outcomes through effective communication, accurate record‑keeping and stakeholder engagement. Key responsibilities Provide efficient, high‑quality customer service to internal and external customers Monitor and manage incoming and outgoing correspondence and telephone enquiries within required timeframes Work effectively in a fast‑paced environment with KPIs and performance monitoring requirements Liaise with industry, local suppliers and internal and external stakeholders to support timely service delivery Compile documents, reports and correspondence with a high level of accuracy Maintain and update records and information systems, including Microsoft Office and internal systems Develop, maintain and update procedures, registers and manuals About you You will bring a professional and customer‑focused approach, with the ability to manage competing priorities and maintain accuracy under pressure. To be successful, you will demonstrate: Strong customer service and communication skills Proven experience in an administrative or business support role Proficiency in the Microsoft Office suite Good organisational skills and attention to detail Ability to build effective working relationships with stakeholders Apply To be considered for this position, please apply directly below, with an updated CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at louise.clark@empiregroup.com.au | Please reference JobID: 1601383 Reference number: 1601383 Profession:GovernmentGovernment Company: empire group Date posted: 24th Apr, 2026
