Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA. To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page. About the Role We are seeking a highly organised and proactive Regional Support Officer to join our Bendigo-based team on a fixed-term, full-time basis. Supporting the Regional Business Manager (RBM) and Regional Office, you will ensure the efficient coordination of administrative functions and contribute to the effective delivery of business operations. Key responsibilities include managing and prioritising administrative tasks, preparing correspondence and briefing materials, coordinating meetings and events, and providing high-quality customer service to internal and external stakeholders. You will also build strong professional relationships, ensuring enquiries and issues are handled promptly, confidentially, and professionally. Key responsibilities include Delivering high-quality administrative support, effectively prioritising tasks and managing competing demands. Preparing professional correspondence and a range of business documents, including reports, presentations, minutes and briefing materials. Coordinating meetings and events, including scheduling, agenda preparation, venue and catering arrangements. Collating information, conducting research and supporting regional business planning activities. Providing responsive, high-quality customer service to internal and external stakeholders, ensuring enquiries are handled promptly and professionally. Maintaining accurate records and managing data entry across relevant systems and databases. Supporting business processes and ensuring compliance with organisational policies and procedures. Managing procurement of stationery, goods and services as required. About You Our ideal candidate will be able to demonstrate the following: Demonstrated organisational and coordination skills to support the needs of the RBM, office of the DCO and Regional Leadership team within a geographically diverse environment Highly developed administrative skills together with demonstrated skills in the use and application of the Microsoft Office suite of products Excellent communication and interpersonal skills to be able to liaise with internal / external customers and key stakeholders that enable results to be obtained. Demonstrated capacity in organising and managing self and others as well as being results orientated. Ability to work proactively, with minimal supervision and direction, and as a member of a team. Sound understanding of a range of CFA applications and their use. Why choose CFA Meaningful Purpose: Your contribution truly makes a difference Work-Life Balance: Paid parental leave, generous leave provisions Growth Opportunities: Learning and development Flexibility: Hybrid work options with flexible work arrangements Discounts: Emergency Memberlink discounts on various services Wellbeing Focus: Healthy for Life programs, flu vaccinations Member Assistance Program: Access support across 8 service pathways Your Application Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions. When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position. Pre-employment Checks Offers of employment will only be made to candidates who: Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check. CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Applications close: 11:59pm 29th April 2026 If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au
