Location: Bankstown, NSW Salary Package: $67,000 Super Role Highlights: As the first point of contact, you will manage a range of inbound and outbound enquiries, including general product queries, pricing information, and customer updates, delivering a high standard of service at every interaction. You will also support administrative and data entry tasks, ensuring all customer records are accurately maintained and kept up to date. Key Responsibilities: Managing inbound and outbound customer interactions via phone, email, and live chat Providing clear, efficient solutions while ensuring a positive customer experience Accurately processing information and maintaining customer records Completing administrative tasks, including data entry and system updates Candidate Profile: Proven experience in a fast-paced call centre or customer service environment Excellent written and verbal communication skills Strong multitasking ability with confidence using multiple systems Australian Citizen/Permanent Residency required Company, Culture and Benefits: Competitive salary of $67,000 Super Monday – Friday (hybrid working model - 3 days WFH) Immediate start with ongoing, temp-to-perm potential Comprehensive training, career growth, and supportive team environment How to Apply: If you’re ready to take the next step in your customer service career, click “Apply Now” or send your resume directly to