Introduction WHY WORK WITH US? “It’s not what we do, it’s how we do it”! We pride ourselves on our values of Community, Initiative, Respect, Teamwork and Welcoming. These values sit at the heart of how we work, how we treat our people, represent our business and deliver outstanding events. Plus, we offer the following people perks: Free undercover parking in the heart of Broadbeach Discounted onsite team member café Flexible work arrangements Paid parental leave Discounted food and beverage and accommodation at The Star Entertainment Group properties Access to health & wellbeing programs Ongoing learning and development opportunities Reward & Recognition Program Reaching Earthcheck Master Certification status we are an environmentally conscious and sustainability focused organisation that seeks to continuously educate, support and ensure our team members foster and understand the importance of our environmental stewardship. Description THE ROLE We are currently looking for talented Event Supervisors to join our Event Operations Team. In this role, you will support the Leadership team in ensuring successful food and beverage service in events, conferences and banquets. In this role, you will: Attend event meetings and liaise with Floor Managers to fully understand event requirements Ensure room setups, bars, and back-of-house areas are completed on time and to high standards Lead, motivate and supervise your team to consistently deliver exceptional customer service Provide hands-on support during events to ensure smooth service delivery Conduct pre-event briefings so your team is fully informed and prepared Assist in training and developing team members, supporting their growth and success ABOUT YOU To be successful in this role, you will bring: Proven leadership experience in hospitality or event environments, ideally in a 5-star or premium venue Strong communication, organisational, and time management skills A genuine passion for creating positive guest experiences and fostering a vibrant team environment Excellent problem-solving skills and confidence in decision-making Professional presentation and a positive, proactive “can-do” attitude Flexibility to work early mornings, late nights, and weekends as required Current Queensland RSA Statement of Attainment (essential) Competency in Microsoft Office Full Australian working rights are required for this position in addition to a probity check. The Gold Coast Convention and Exhibition Centre is part of The Star Entertainment Group. To apply, please upload your cover letter and resume.
