We are currently working alongside a well known and high-performing fire contractor who now have a pivotal opening available for a Key Account Manager to join their team, focusing on high-end commercial and industrial clientele. Senior Service Coordinators with some level of client management experience are also welcomed to apply! Why work for this business? You’ll gain employment with a contractor that are known by many as one of the leaders within the VIC market! Gain exposure to working with a range of high-end clients where long-standing relationships are in place! This business are extremely stable and are constantly adding to their service portfolio! Work amongst a teamworking environment where knowledge and support is shared Continuous career progression will be offered based on performance with reasonable timeframes in place! Day to day responsibilities & experienced required: Be the designated contact for various key accounts where you’ll manage, maintain and enhance client relationships Manage contract KPI’s, attend weekly/monthly meetings and deal with any client queries/escalations Provide reports, work with defect quoting teams, raise PO’s and attend toolbox talks Work in a collaborative team environment, reporting into an Operations Manager 2 years of account management or service coordinating experience is required within the fire industry You must have strong computer, organisational and communication skills If you are interested in this opportunity and would like to know more, please do not hesitate to apply directly to this advert or send in an up to date resume to jordan@matchedrecruitment.com.au and we will be in touch at our earliest opportunity.