This is a Technician / Salesperson - Technology & Entertainment role with Harvey Norman based in Hobart, TAS, AU Harvey Norman Role Seniority - junior, mid level More about the Technician / Salesperson - Technology & Entertainment role at Harvey Norman · Full Time Position · Guaranteed base earnings attractive commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Cambridge Park, Hobart Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers. As a Technician/Salesperson, you have an understanding of PC’s, software, Android & IOS and other related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers. To be successful you must: · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication skills · Enjoy working in a team environment What we require: · Experience in (or ability to work in) a customer focused, successful retail business · A high level of Technology and Entertainment product knowledge to support customer queries & follow ups · Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs including setting up Internet Security & MS Office · Knowledge of Apple & Android products is highly desirable · Ability to service your customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services · Passion to exceed individual and store sales targets, also manage returns and arrange courier pickups · Flexibility across retail trading hours including weekends, public holidays and late night trades What we offer: · Generous staff discounts · Fantastic incentive based promotions · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded · A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Harvey Norman team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering great service Understanding customer needs Managing work tasks Key Strengths Customer service skills Technical knowledge Teamwork ️ Retail experience Problem-solving skills ⏰ Flexibility A Final Note: This is a role with Harvey Norman not with Hatch.
