This is a Senior Assistant Manager - Norfolk Tavern role with Endeavour Group based in Kingsholme, QLD, AU Endeavour Group Role Seniority - mid level More about the Senior Assistant Manager - Norfolk Tavern role at Endeavour Group About The Role Senior Assistant Manager | Norfolk Tavern Norfolk Tavern is one of the busiest and most loved pubs in the area—and we’re looking for a senior, experienced Assistant Manager to step into a true 2IC role. If you’re ready to take ownership, lead big shifts, and be the right hand to the Venue Manager, this is your moment. This isn’t an entry-level AM role. We need someone confident, capable, and ready to steer the venue when it counts. A day in the life of a Senior Assistant Manager: Running major shifts across bar, bistro, gaming & functions Acting as the Venue Manager’s trusted second-in-charge Leading large teams through peak trade with confidence Maintaining venue standards, compliance & operational excellence Driving a strong, consistent guest experience Owning training, development & team culture Supporting rostering, performance, and daily venue operations Inherent Requirements This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently. About You You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising You’ve learned from great managers and now you’re ready to step up You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you. The benefits are good too! Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process. WeAreTogetherCreators ComeAsYouAre DreamBig FeelTheEnergy LeaveYourMark ALH EndeavourGroup Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Endeavour Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Running major shifts across bar, bistro, gaming & functions Leading large teams through peak trade with confidence Owning training, development & team culture Key Strengths ♂️ Leadership Customer service Compliance knowledge ⚖️ Conflict resolution ⏰ Time management Event planning A Final Note: This is a role with Endeavour Group not with Hatch.
