About Us For over 120 years, Hope Community Services has been supporting Western Australians to build safer, healthier, and more connected lives. We provide compassionate, person-centred support for people affected by alcohol and other drug use, mental health challenges, justice involvement, family and domestic violence, and youth disengagement. Our work is grounded in culturally secure practice and strong partnerships with local communities across regional Western Australia. About the Role As the Youth Justice Coordinator, you will lead HOPE’s bail facility in Hedland and oversee the Youth Justice Community Mentoring Program (where applicable). Reporting to the Justice and Community Manager Pilbara/Kimberley, you will manage day-to-day service delivery, lead a team of Residential Support Workers and Youth Mentors, and ensure young people on bail receive safe, structured, and supportive care. This role combines leadership, stakeholder engagement, and operational oversight, while ensuring strong data integrity, reporting compliance, and culturally secure, trauma-informed practice. What’s on Offer $100,776.00 super $20,000.00 regional allowance (if applicable) Based in Hedland with regional travel as required Full-time opportunity – Mon-Fri, 38 hours per week Ongoing training, professional development, and support Free confidential counselling for staff and their families Opportunity to lead a dedicated youth justice team Meaningful work supporting young people in regional communities Strong partnerships with local services and stakeholders Key Responsibilities As the Youth Justice Coordinator, you will: Service Delivery Oversee the daily operations of the bail facility Ensure a safe, structured, and homely environment for young people Develop and coordinate individualised programs and support plans Support young people with complex needs, including AOD, mental health, and behavioural challenges Maintain a small caseload (if required) Team Leadership Lead, supervise, and support Residential Support Workers and Youth Mentors Manage recruitment, rosters, leave, and performance reviews Build a positive, culturally secure, and accountable team culture Program Coordination & Partnerships Liaise with Youth Justice Services (YJS) on referrals, entry, and exit Coordinate community mentoring referrals and partner agency engagement Build strong relationships with Aboriginal organisations and local stakeholders Lead partnership meetings and contribute to service collaboration Reporting and Administration Ensure accurate data entry and case management in CMS Oversee reporting requirements, including incident reports and funder reporting Manage program budgets, timesheets, and facility records Ensure compliance with contractual and organisational requirements Quality, Safety and Improvement Ensure services are delivered in line with HOPE policies and standards Support culturally secure and trauma-informed practice Participate in continuous improvement, audits, and governance activities What You’ll Need Essential Relevant qualification in Youth Work, Social Work, Psychology, AOD, Mental Health, or related field (or equivalent experience) Demonstrated experience leading teams and managing service delivery Strong communication, administration, and reporting skills Experience working with young people with complex and challenging behaviours Ability to build strong relationships with stakeholders and community Experience working in culturally appropriate ways, particularly with Aboriginal communities Strong problem-solving skills and ability to manage challenging situations Commitment to HOPE’s values and culturally secure practice Desirable Experience in Youth Justice, AOD, or Mental Health sectors Knowledge of trauma-informed practice and FASD Experience working therapeutically with young people Important To apply, you must have the right to work in Australia. Pre-employment requirements include: Current Driver’s Licence Working with Children Check National Police Certificate (within 3 months) Department of Justice Clearance Next Steps Please apply now if you believe you would be a strong fit for this role. Shortlisted applicants will be contacted for an initial discussion and invited to interview. Hope Community Services is committed to creating a diverse, inclusive, and culturally safe workplace where everyone feels respected and valued. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA individuals, and people with lived or living experience. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
