Job Description Customer Service Team Lead | $75,000 - $82,000 | Cromer, NSW ️ Opportunity: Lead a fast‑paced technical customer service team for an Aussie manufacturer—keep equipment running, customers happy, and issues moving. Experience: Technical support for mechanical/electrical hardware, strong diagnostics and troubleshooting, parts/warranty/logistics exposure, leadership of 2 staff. Benefits: Respected Australian brand, solid training and tools, on‑site Northern Beaches—no CBD commute. Extras: Phone/email triage, parts interpretation, order processing, warranty calls, distributor/repairer liaison, records upkeep, coach and mentor the team.
