In this role, you will provide high-level support to customers and staff regarding information management. If you enjoy troubleshooting service calls, applying privacy controls, and contributing to the continuous improvement of digital processes, this is the role for you. What You’ll Do As an Information Officer, your day-to-day will involve: Customer Support: Providing advice and services to internal customers related to information management. Data Security: Applying privacy and security controls to sensitive and personally identifiable information. Triage & Problem Solving: Managing service calls and escalating complex issues to senior team members. Process Improvement: Contributing to the development of new procedures and proactively raising risks or issues. Training: Assisting in training team members and customers on how to use information management systems. What We’re Looking For We are seeking a candidate who brings: Digital Skills: The ability to process, gather, and analyze information using digital tools. Strong Communication: Effective oral and written skills to engage with colleagues and partners. Organization: A highly organized approach to work and the ability to learn new applications quickly. Team Spirit: A desire to contribute to team goals within the Digital & Information Division
