Permanent, full-time position Our HW Evolve approach includes hybrid and flexible working. WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment Competitive remuneration and our Hallstar reward and recognition program Learning and career development programs for all roles and levels Flexible leave options, including up to 26 weeks paid parental leave Free daily breakfast and office social events Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community Make the smarter choice . Come and thrive with us. Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits About the role and team We have an opportunity for a Credit Officer to join our national Finance team, based in our Melbourne office. The Finance Team at Hall & Wilcox is a team of 38 that provide financial and management accounting, trust accounting, accounts payable, accounts receivable, payroll, banking and practice support functions across the Firm. Reporting to the Credit Manager, you will have experience in collecting debtors for the firm. Working closely with partners to manage debtors and collections. This role will form part of the credit control function and will assist with the day-to-day workflow of the team. You will be responsible for: managing debtor collections across the insurance and commercial practices. This includes collections via calls and emails; liaising with partners to assist with collection of their clients' outstanding debtors, whilst identifying the best communication method to use given the circumstances; resolving client queries; assisting the Receipting & Allocation Officer with rectifying unidentified deposits; maintenance and improvement of processes and procedures to control financial transactions; and ad hoc duties as required from time to time. About you You will ideally have the following skills and experience: 5 years’ experience in credit control, preferably within a law firm or professional services; experience with debtor collections for insurance clients is highly desirable; a strong track record in reducing debt with a strong focus on cash in the bank; good decision-making skills when collecting debtors; the proven ability to build strong relationships across all levels; ability to work autonomously as well as in a team environment; strong customer service focus; proactive approach; excellent organisation skills and an ability to plan and prioritise; excellent verbal and written communications; strong attention to detail; strong problem solving skills; and have a high level of enthusiasm and a positive approach. About us At Hall & Wilcox, we deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive. We are known for having a great culture that puts people first . A culture where our purpose and values - our Hallmarks - are lived, not laminated. We do great work, smarter . We’re passionate about the work we do and how it creates value for today and tomorrow. We’re famous for Smarter Law : smarter thinking to create smarter solutions. We embrace innovative thinking and technology. We listen. We partner. We solve. Hall & Wilcox is a successful independent Australian law firm; a place to belong, with the freedom to learn and grow. We thrive together . We are diverse and inclusive; everyone is welcome and respected. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities. Hear from our people about what it’s like to thrive at Hall & Wilcox: bit.ly/HWpeople To learn more about Hall & Wilcox visit our website. Apply now Are you ready to make the smarter choice? Let’s connect. Click apply to submit your application. We are committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at for a confidential discussion. This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition team. We will contact our preferred agency partners should we require any assistance. LI-KC1
