Exciting opportunity at our new site, Warringah Mall, NSW Permanent Full-Time opportunity - 38.00 hours per week DCC Enterprise Agreement, Classification 4D Salary c. $130,000 superannuation and salary packaging Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood. About the Role Lifeblood is seeking a leader to join our new Warringah Mall Donor Centre, where you will support the opening of the centre and recruit your own team to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you will motivate your team, achieve collection targets and meet key performance indicators essential to securing Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals. A day in this role would see you: Manage the quality and safety of blood donation and blood products Work alongside the team providing service excellence to our donors Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs) Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learn Effectively roster employees to meet donor attendance, skill mix and operational requirements Be a great change leader ensuring you explain the “why” and support change for your team Engaging and building relationships with internal and external stakeholders Work collaboratively with Marketing and Regional Partnerships to optimise donor panels. Sound interesting? Here’s what we are looking for: Strong leadership experience in a large team, strong communication and experience building a leadership team Demonstrated experience managing a team in a customer focussed environment Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management Motivation to lead and inspire a team to reach shared goals and key performance indicators Ability to foster and build internal and external stakeholder relationships A passion for coaching people, developing skills within your team members and identifying talent Positive nature, with the ability to empathise with donors and team members Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions Highly committed to safety and quality A drivers licence and access to your own vehicle to support travel across multiple sites during the commissioning phase This role requires flexibility to work across Monday to Sunday. Thrive in a diverse culture that cares for your wellbeing We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to: A range of salary packaging benefits including the option to package up to $15,900 of your salary 5 weeks annual leave Ability to purchase additional annual leave Discounted private health cover with fantastic corporate benefit Discounted access to 1,430 gyms & pools all over Australia Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more Excited about this opportunity? Apply now and discover a career filled with life-changing possibilities. Next steps When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can. We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. If selected, you’ll be required to complete a few background checks and we’ll help you through this process. If you require any adjustments to feel more supported during our recruitment process, please reach out to us. For information regarding the recruitment process, please contact Jennifer Hall at . Please note we cannot accept applications via email so please apply online This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion
