About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com About the role As Insurance Manager – BAR, you will play a pivotal role in Toll’s organisation‑wide transformation, partnering with the business to strengthen how insurance risk is managed globally. You will provide trusted, objective insurance risk advice that balances protection with value creation, enabling Toll to achieve a sustainable competitive advantage and deliver on its strategic objectives. Leveraging your commercial acumen and deep insurance expertise, you will confidently engage with senior leaders, challenge the status quo and build strong relationships across diverse teams. Known for your curiosity, independent thinking and professional judgement, you will help uplift governance, risk management and control maturity, while delivering innovative, fit‑for‑purpose insurance solutions that support the business now and into the future. Key Responsibilities: Global Insurance Program Expertise: Deep understanding of Toll’s global insurance program (excluding employee benefits), with the ability to partner with HR as required during renewals without decision‑making accountability . Global Renewal Leadership & Execution: End‑to‑end leadership of annual global insurance renewals, including market presentations, training, data acquisition and auditing, KYC, compliance with multinational programs, budgeting support, post‑renewal recharge and duplication reviews. Process Optimisation & Technology Enablement: Strong capability in establishing efficient, streamlined renewal and policy processes, leveraging technology and AI to improve data quality, compliance and overall effectiveness. Contract & Risk Review Capability: Proven experience reviewing customer and supplier contract terms for insurance compliance and assessing overall risk exposure to Toll. Policy & Network Management: Comprehensive policy management skills, including maintaining global and local policies, endorsements, Certificates of Currency, agent network support, and local policy registers. Insurance Reporting & Risk Oversight: Strong reporting capability, coordinating high‑risk insurance matters and delivering clear claims and insurance metrics for monthly reporting and Audit & Risk Committee updates. To be successful in this role, you will have: Global & Technical Insurance Expertise: Deep understanding of multinational and local insurance programs, insurance market dynamics, and detailed policy wordings to provide accurate technical advice across classes of insurance. Data, Audit & Analytical Capability: Strong capability in acquiring, auditing and managing complex insurance data sets to support renewals, compliance and informed decision‑making. Compliance & Regulatory Acumen: Solid knowledge of KYC requirements, Certificates of Currency and cross‑jurisdictional regulatory obligations, with high attention to detail in policy and endorsement management. Financial & Commercial Acumen: Experience managing post‑renewal recharges, invoice payments and insurance‑related financial documentation, supporting effective budget and cost control. Stakeholder Engagement & Communication: Highly effective interpersonal and coordination skills, with the ability to liaise across Group Insurance, Finance and external brokers, and to deliver clear in‑house insurance training . Professional Insurance Qualification: Holds, or is working towards, a recognised professional insurance or risk management certification such as ANZIIF, CIP, ARM or equivalent. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000 people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
