Max term | Full Time till 29-Nov-2026 Salary: $103K Super Salary Packaging Location: Ipswich QLD 4305 Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity This role provides expert practice advice and leadership to a team of Case Manager practitioners working with families towards Intensive Family Support program objectives. These include enabling vulnerable children, young people and their families to make sustainable increases in safety, wellbeing and belonging and to minimize the likelihood of a family from entering the statutory child protection system. Support is also provided to the Program Manager to deliver high quality and contractually compliant services. Your key responsibilities will be to: In consultation with the Program Manager assist in the allocation of caseloads to service staff Respond to selective referrals from the Program Manager in line with Intensive Family Support policies and processes Provide high quality supervision to a team of practitioners to ensure consistent workflows, high quality and compliant practice and practitioner growth Encourage and develop productive relationships between the program and other relevant stakeholders Engage families in their homes and at other suitable locations to actively and proactively overcome barriers to engagement Where needed conduct brief therapeutic interventions in the client’s home Requirements for Success Experience working with families experiencing multiple and complex challenges such as mental health, disability and domestic and family violence. Thorough understanding of relevant Child Protection and Domestic and Family Violence legislation Professional understanding of the issues and needs facing Aboriginal and Torres Strait Islander families including Intergenerational Trauma. Ability to apply crisis management skills including an understanding of vicarious trauma and self-care strategies Ability to apply evidence based therapeutic frameworks and early intervention principles to working with children and families with multiple and complex needs. Ability to form collaborative partnerships and connections with other professionals and organisations to achieve outcomes that benefit clients accessing the service. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your benefits Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including Mission Australia Thank You Day & Work Anniversary Day off Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. I f you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia . How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.
