The Organisation Work for an established financial organisation, offering a diverse range of innovative lending solutions. From their office in Sydney, the business employs a disciplined, low-risk approach to investment lending. Enjoy the satisfaction of working for a company with excellent financial performance, national exposure, an extensive industry network, and global experience across capital, real estate, lending and financial operations. The Role Support the optimisation of collection strategies to minimise credit losses and provide positive outcomes for customers. Identify risks, analyse data and drive compliance. Partner with other departments to resolve exceptions and reduce losses Monitor collections and arears Support compliance and regulatory obligations Assist with reconciliations and audit requests Support post-settlement loan services Investigate issues and deliver resolutions Analyse data and identify opportunities to improve collections About You The ideal candidate will have demonstrated experience in collections, payments, or lending operations within financial services. You preferably gained this experience in consumer or commercial lending. You are passionate about making improvements in the workplace or implementing technological change. Experience with repayments processing, collections operations and arrears monitoring is desirable. You have a passion for stakeholder management, and strong communication skills. You have used loan servicing or collections systems, Excel, a CRM platform (such as Salesforce) and can work with reconciliations, transaction data and operations controls. The Opportunity Enjoy working in a modern office space, employing beautiful views. Work close to public transport, shopping facilities and other services. The variety of this job will appeal to someone who enjoys calculating and managing risk and helping customers through the loan process. Build your network and friendships through weekly social events. Join an organisation focused on innovation, in a role that aims to leverage your skills in collections. Salary is commensurate with experience, up to $100,000p.a. plus superannuation. For a confidential discussion about this opportunity call Patrick Fisher on 0435 748546.