Position Title: Administration Assistant Health Information Services Classification: HS1 Salary per hour: $29.57 superannuation generous salary packaging options Employment Type: Fixed Term Contract Part-time 30 hours per fortnight until 4th May 2027 Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 Role description The Health Information Services Department is seeking a motivated and organised individual to support the efficient management of medical records, customer service, and daily departmental operations. Duties will be performed in accordance with relevant legislation and Hospital policies and protocols. This position may require work on weekends and public holidays. Following the completion of relevant training, the successful applicant may be required to undertake some or all of the responsibilities listed below. Key Responsibilities Maintain the Patient Master Index accurately Prepare, file, sort, and maintain patient/client medical records, documents, and forms Retrieve medical records for authorised users within required timeframes Utilise and maintain the electronic medical record tracking system Receive and process requests for patient-related information in line with departmental protocols Perform patient admissions and discharges professionally and accurately Complete accurate and timely patient data entry in the Patient Management System, including admissions, discharges, theatre bookings, and record tracking Provide professional and courteous front desk services, including greeting clients and responding to enquiries Assist with clinical form design and modifications Distribute departmental mail Undertake general departmental duties as directed by the Team Leader or Manager About you Excellent communication skills, verbal and written Ability to manage workload and prioritise tasks Accurate keyboard skills Knowledge of Microsoft Office applications Culture and Benefits Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy. Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy. From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together. At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from: Stress-free parking: at no-cost close to your place of work. Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more. Healthy and active lifestyle: through access to a free onsite gym and Fitness Passport membership for your family to use in a wide range of gyms, pools, and fitness facilities across the region Health and wellbeing: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program. Building meaningful connections: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome. Home share - If lack of housing is stopping you from applying for a job here, consider Home share. It may help you get started at Dhelkaya Health. See this link for obligation free information. https://dhelkayahealth.org.au/homeshare/ All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Dhelkaya Health Vaccination Policy. Our purpose and role at Dhelkaya Health is to be Healthier Together – we engage and empower individuals and community through the provision of empathetic inclusive and professional health services. We want a workforce who share our passion and purpose and is as diverse as the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations. For further information about this position, please contact Kelsey Cassidy – Health Information Services Team Leader on 03 5471 3507 Please note that candidates are required to submit a cover letter and CV together with a document addressing the key selection criteria (which can be found on the Position Description). Only candidates that supply this information will be considered for roles at Dhelkaya Health.
