Job Description Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis. As the Conference, Sales & Events Manager, you will be responsible for leading the Events Team while managing the full sales and event lifecycle from enquiry through to execution. This role plays a key part in driving revenue, achieving conferencing and events targets, and maximising profitability across all events, weddings, conferences, and social functions. Key Responsibilities Include: Qualify event enquiries, ensuring business aligns with availability, strategy, and revenue goals Drive sales performance through proactive follow-up, conversion of enquiries, and client relationship management Identify key need periods and implement promotional strategies to maximise revenue opportunities Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded Maintain accurate sales activity reporting, including conversions, lost business, and pipeline tracking Conduct site inspections, client meetings, and actively pursue new business opportunities Coordinate and oversee events end-to-end, including being onsite where required to ensure successful delivery Serve as the primary point of contact for clients, ensuring exceptional service and seamless event execution Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction
