Leadership & Development Lead and support your team to deliver strong results and an engaging, consistent customer experience. Provide coaching, feedback, and regular development conversations that grow your teams capability. Drive accountability through clear communication and regular check-ins Recruit and retain great people who align with Our Way and bring energy to the team. Build an inclusive and positive team environment where everyone feels supported and empowered. Drive a culture of recognition, feedback, and shared success. Commercial & Operational Excellence Deliver your stores sales, wage, shrink, and contribution targets. Manage scheduling and compliance to support operational needs and workforce legislation. Execute stock flow and backroom management to support product availability and visual standards. Use store performance data and insights to identify trends and actions. Use commercial and operational data to identify opportunities and implement solutions that improve results. Ensure compliance with company policies, procedures, and operational standards. Brand & Customer Experience Create a consistent, customer-first environment aligned with our customer experience model. Maintain visual merchandising standards that reflect brand identity. Build customer connection and engagement through service and store presentation at every touchpoint.
