Location: Bankstown, NSW Salary Package: $67,000 Super Role Highlights: Our client is looking for an experienced customer service professional to join their busy contact centre team. In this role, you will manage a mix of inbound and outbound enquiries across phone, email and live chat, while providing a high level of service and support to customers. You will also assist with administrative and data entry tasks, ensuring customer records are maintained accurately and kept up to date. Key Responsibilities: Respond to customer enquiries via phone, email and live chat in a timely and professional manner Manage a mix of inbound and outbound customer interactions Provide effective solutions while delivering a high level of customer service Complete administrative tasks including data entry and record management Maintain accurate and up-to-date customer information across internal systems Candidate Profile: To be considered for this role, you will have: Previous experience in a high-volume call centre environment Strong verbal and written communication skills Confidence using multiple systems and managing competing priorities High attention to detail with a focus on accurate administration and data entry Ability to work both independently and as part of a team A genuine passion for delivering excellent customer service Australian citizen or permanent resident only Company, Culture and Benefits: Immediate start available Monday to Friday – standard office hours, 3 Days WFH Ongoing temporary role with potential to go permanent Structured training and ongoing development opportunities Supportive and inclusive team culture where your contribution is valued How to Apply: Click the apply now button or email your CV to
