Job Title Security Concierge Job Description Summary Join Cushman & Wakefield supporting a key client, in a front-of-house role that combines concierge service, security, and facilities support. About the Role As a Security Concierge, you will be the first point of contact for employees, visitors, and contractors, ensuring a welcoming, professional, and secure workplace environment. Working closely with the Facilities Management team, you will support day-to-day operations, manage access control, and deliver a high standard of customer service. Job Description Key Responsibilities Provide a warm and professional welcome to all employees and visitors Manage visitor registrations, access control systems, and security passes Handle phone enquiries and front desk operations Support the Facilities team with reporting, emails, and administrative tasks Coordinate contractor access and assist with onsite works Assist with events, catering, and general workplace coordination Maintain a safe, secure, and well-presented front-of-house environment About You Previous experience in concierge, reception, hospitality, or security roles Strong customer service and communication skills Professional presentation with a friendly and approachable manner Ability to multitask and work in a fast-paced environment High attention to detail and problem-solving skills Skills & Requirements Certificate II in Security Operations (preferred but not essential) First Aid & CPR certification (desirable) Experience with access control and visitor management systems Proficiency in Microsoft Office and general admin systems Why Join Us Work with a global leader in real estate and facilities management Be part of a supportive and high-performing team Opportunity to grow within a corporate and client-facing environment If you’re passionate about delivering exceptional service while maintaining a secure workplace, we’d love to hear from you. As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: “Cushman & Wakefield”
