This is a Operations Supervisor role with EssilorLuxottica based in Brisbane, QLD, AU EssilorLuxottica Role Seniority - mid level More about the Operations Supervisor role at EssilorLuxottica Join our Brisbane Fitting Lab, where precision and quality matter. We specialise in edging and fitting optical lenses into frames to ensure every customer receives high-quality glasses. We’re seeking an Optical Operations Supervisor to lead production operations, manage the team, and drive efficiency, accuracy, and quality across all processes. This is a fantastic opportunity for someone with strong leadership experience in optical operations to make a tangible impact on production excellence and customer satisfaction. Why join us? Generous $1,500 annual product allowance and Family & Friends discounts up to 50% across OPSM, Sunglass Hut, Oakley, Ray-Ban, and Laubman & Pank Up to 50% off Oakley eyewear and apparel throughout the year Volunteer locally and globally with our charity partner OneSight, including volunteer leave and ambassador opportunities Work in a supportive environment where your leadership and expertise are valued Key responsibilities Lead and coordinate daily activities of the Brisbane lab production team Manage work-in-progress and ensure timely, high-quality production Analyse quality metrics and recommend process improvements Collaborate with EHS, Quality, and Continuous Improvement teams Oversee domestic logistics and inventory management About you Proven hands-on experience in a production or optical operations setting Strong leadership skills with prior team management experience Qualifications or experience as an Optical Mechanic, Optical Dispenser, or in optical fitting highly desirable Analytical mindset with ability to identify improvements and drive quality Collaborative approach, working effectively across EHS, Quality, and CI teams If you’re ready to take ownership of production, lead a high-performing team, and make a real difference in customer satisfaction, we’d love to hear from you! Next Steps To be considered for this opportunity, please click apply and send your resume today. Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the EssilorLuxottica team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading daily activities ✅ Managing production quality Collaborating with teams Key Strengths Leadership experience Analytical mindset Collaboration ️ Optical Mechanic qualification ⏱️ Production management Logistics management A Final Note: This is a role with EssilorLuxottica not with Hatch.
