Be Part of Something Bigger at Ingenia! At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected. We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team. Your Next Opportunity We’re on the lookout for a Full-Time Guest Experience Supervisor to join our team at our Lake Conjola Holiday Park. Reporting to the Park Manager, you’ll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it! Nestled beside Conjola Lake on the NSW South Coast, this park is a peaceful retreat known for its natural beauty, water activities, and laid‑back holiday vibe. Why You’ll Love Life at Ingenia We believe work should be rewarding, flexible, and full of perks: Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50% Employee referral, employee of the month, and employee of the year rewards Flexible work schedules to suit your lifestyle Retailer discounts In this Role, You’ll Lead and support Front Office operations, supervising the team and allocating tasks on shift Deliver seamless, friendly check-in and check-out experiences in line with procedures Coordinate and deliver fun, engaging holiday activities within budget Drive sales and service standards to achieve strong guest satisfaction and NPS results Maintain site presentation, safety, and operations, including caretaking support, payments, bookings, and issue logging You’re Likely a Match If You You’re passionate about creating warm, memorable guest experiences through genuine customer service. You have experience in hospitality or tourism, or you're enthusiastic about building your skills in a guest-focused role. You're confident using Microsoft Office and booking systems like Newbook, or you're eager to learn and grow in a tech-enabled environment. You work collaboratively with others, communicate with empathy, and bring a strong eye for detail to everything you do. You have a valid Working with Children Check You have a current automatic driver’s license You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter. Our Recruitment Process We keep things simple and supportive: Apply via our website; no cover letter needed Quick phone chat and interview with your future manager Background checks Offer and onboarding; welcome aboard! All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check. Let’s Create Amazing Experiences Together Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you. Check out what life at Ingenia looks like on our LinkedIn page. Culture and Benefits In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
