This is a CPAP Therapy Consultant role with Air Liquide Healthcare based in Bathurst, NSW, AU Air Liquide Healthcare Role Seniority - junior More about the CPAP Therapy Consultant role at Air Liquide Healthcare Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. We are currently looking for a Retail/CPAP Therapy Consultant to join our team at the Bathurst clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management. As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient. This position is part-time, 3 days a week (Monday/ Wednesday/ Friday) How will you CONTRIBUTE and GROW? Initial point of contact for both new and existing clients Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing Offer guidance on CPAP equipment, setup and ongoing service requirements Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options Collaborate with healthcare professionals and service providers Promote and upsell our product range and services Maintain and sterilise clinic equipment Administration tasks including but not limited to stock management Are you a MATCH? Previous experience in a retail, healthcare or sales environments highly regarded Good communication skills Experience with customer service across all stages of customer interaction Keen interest in CPAP therapy and sleep medicine disciplines Strong organisational and administrational skills Valid Australian working rights We offer: Base plus Sales Incentive Bonus 14 weeks paid parental leave Family and social activities A professional environment with a focus on wellbeing Salary Continuance Insurance Local and global opportunities Health and wellbeing initiatives Retail discount programs with over 350 retailers Employee social events One paid volunteering day each year Long-term career development opportunities nationally and/or internationally across the Air Liquide Group As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation. LI-AF1 About Air Liquide A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Air Liquide Healthcare team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Enhancing customer care Conducting evaluations Educating patients Key Strengths Customer service experience ️ Communication skills Organisational skills Sales experience Interest in sleep medicine Team collaboration A Final Note: This is a role with Air Liquide Healthcare not with Hatch.
