This is a Ground Transport Officer role with Perth Airport based in Cloverdale, WA, AU Perth Airport Role Seniority - junior, mid level More about the Ground Transport Officer role at Perth Airport Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. We strive to provide a lasting first impression and a seamless, quality travel experience for our domestic, interstate and international visitors. We service a truly diverse community and play an important role in strengthening cultural, family and social bonds while supporting business, tourism and leisure travel. We are currently looking for multiple suitable candidates for our Ground Transport Officer role. You will work on a rotating shift roster, alternating between night and day shifts, covering our car parks and outside terminal forecourt. Your key responsibilities will be: Providing guidance, information, and assistance to all Perth Airport visitors Delivering exceptional customer service and responding promptly to customer enquiries Conducting patrols and routine inspections of Perth Airport roadways, forecourts, and facilities Identifying any defects, hazards, or suspicious activity and ensuring area safety Maintaining accurate records related to health and safety, training, and customer service We are looking for a candidate who has: Proven history and passion for working within a customer service space Proven experience working in outdoor environments, on your feet, for long periods of time will be highly desirable. Great listening skills and communication abilities The composure to handle challenging situations A full Driver's Licence A WACE certificate (or equivalent) Experience in Basic Worksite Traffic Management and Traffic Control (pre-requisite Construction White Card) or the willingness to obtain these qualifications Experience in RIIWHS302D - Implement traffic management plan and RIIWHS250D - Control Traffic with a stop-slow bat would be highly desirable, along with a First Aid qualification About Us: We offer a dynamic, supportive team culture, a contemporary workplace with great facilities and a modern approach to work/life integration. Our competitive remuneration package comes with additional company benefits including free parking. If this sounds like you please get in touch. Perth Airport is an Equal Opportunities Employer. We are committed to building an equitable and diverse workforce representative of the community we serve. We encourage and welcome applications from all communities and backgrounds. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Perth Airport team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing guidance and assistance Delivering exceptional customer service ♂️ Conducting patrols and inspections Key Strengths Customer service experience ️ Communication skills Traffic management knowledge Outdoor work experience First Aid qualification Traffic control certification A Final Note: This is a role with Perth Airport not with Hatch.
