This is a Flagship Assistant Manager role with Toby's Estate Coffee Roasters based in Herston, QLD, AU Toby's Estate Coffee Roasters Role Seniority - junior, mid level More about the Flagship Assistant Manager role at Toby's Estate Coffee Roasters About Us The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating all the people in our world like family. Fast forward nearly 30 years, we’re an energetic team and merry band of misfits united by a common passion for doing amazing things, and at the forefront of pushing the limits of premium specialty coffee. Why join us as our Assistant Café Manager? As our Assistant Café Manager, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional coffee experiences for our customers. You’ll oversee the team’s performance on the café floor, managing both people and day‑to‑day operations such as ordering and basic financial tasks. You’ll also take ownership of resolving any operational issues that arise, ensuring the café runs seamlessly at all times. Your leadership will be central to maintaining efficiency and high standards. Join us at Toby’s Estate and take the next step in your career as our Assistant Café Manager. About You What you bring to the table is crucial to our team’s success. Your ability to thrive in a fast‑paced environment and stay composed under pressure helps keep operations running smoothly, even during peak periods. You might be a head barista ready to step into leadership, or in a similar role already and looking for a fresh challenge. We’re looking for someone who is genuinely hospitable, confident on the floor, and passionate about building strong relationships with our customers. What’s on offer? Joining our business means immersing yourself in the world of coffee and leveraging exciting learning opportunities across our Australia and New Zealand UCC business. You’ll enjoy coffee on tap and beans to take home, and a focus on your wellbeing, offering "recharge leave" - five additional days annually to rest and recharge. This is a full‑time, permanent position (38 hours per week) worked across five days, including one weekend day. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Toby's Estate Coffee Roasters team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Creating a welcoming atmosphere Overseeing team performance Resolving operational issues Key Strengths Leadership Customer service Operational management ☕ Barista skills ️ Problem-solving ⏳ Time management A Final Note: This is a role with Toby's Estate Coffee Roasters not with Hatch.
