Job description Visitor Experience Team Member Be part of an iconic Australian experience Do you want to be part of an ambitious, one‑of‑a‑kind team delivering unforgettable experiences at the home of an Australian landmark brand? Our Visitor Experience Centre offers guests an immersive, multi‑sensory journey that brings the craft, character, and heritage of rum-making to life. From guided experiences to retail and hospitality, we create moments our visitors remember long after they leave and we're looking for passionate people to help continue the story. If you thrive in a dynamic environment, love connecting with people, and take pride in delivering exceptional customer experiences, this could be the role for you. What makes this role exciting Working in a vibrant Visitor Experience Centre on a hazardous goods site , with a strong focus on safety for staff and guests Being part of a large, collaborative team (up to 30 team members) Roster flexibility, including weekdays, weekends, and public holidays Your impact You'll support the day‑to‑day success of the Visitor Experience Centre by contributing to commercial outcomes and delivering outstanding customer service across multiple functions, including: Retail and ticket sales Bar service Cafe service and food preparation Event execution Site presentation and cleaning What we're looking for Preferred experience and qualifications: Current RSA Minimum 2 year's experience in retail, tourism, or hospitality A genuine interest in our brand, story, and products Friendly, confident, and engaging communication style Strong customer service and sales capability Excellent verbal and written communication skills Ability to build positive relationships with a wide range of customers Safety, integrity, and responsibility In this role, you will: Champion site safety standards and actively promote a strong safety culture Ensure compliance with cash handling and CARM guidelines Represent the brand professionally and responsibly at all times Promote social responsibility in line with alcohol consumption and marketing codes Kate Mccallum Account Manager - Manpower Divisional Mgr QLD ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview. Aboriginal and Torres Strait Islander people are encouraged to apply. By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
