We are seeking a highly organised Business Support Officer to join our Infrastructure Services team based at our depot. This role supports the delivery of essential infrastructure maintenance and operational services by facilitating customer enquiries, coordinating service requests, and supporting procurement and records management activities to ensure accurate, timely, and efficient outcomes for the community. About Us Working with us means more than just a job – it’s an opportunity to make a real difference at a local level. We’re a small but impactful council known for innovation, collaboration, and community connection. With around 160 dedicated employees, our team is passionate about delivering services that support the people and places that make our shire special. Bellingen Shire is a picturesque and diverse area located on the Mid North Coast of NSW, halfway between Sydney and Brisbane and just south of Coffs Harbour. Covering 1,605 square kilometres with around 10km of coastline, the region is renowned for its stunning natural beauty – from lush rainforests and pristine rivers to the World Heritage-listed Dorrigo National Park. Our towns and villages are known for their charm, creativity and strong community spirit. Living and working here offers the perfect blend of lifestyle and purpose. With a focus on sustainability, cultural richness, and a warm, welcoming community, Bellingen Shire is an inspiring place to grow your career, enjoy work-life balance, and contribute to something meaningful. The Opportunity Reporting to the Group Leader Infrastructure Services, this role provides administrative, procurement, and coordination support to the Infrastructure Services team within a busy depot environment. The role is responsible for facilitating incoming maintenance enquiries and service requests within Infrastructure Services. Requests are to be accurately reviewed, actioned, or referred as appropriate. The role supports the coordination and tracking of maintenance and service requests, raises purchase orders, processes invoices, maintains accurate records and systems, and provides general administrative support to the team. The ideal candidate will have a Certificate III in Business Administration (or a related discipline) and recent experience in an administrative support role. Experience working in a busy administrative environment is essential, along with strong customer service skills. Experience in local government or a public sector environment is desirable but not essential. Proficiency in document and records management systems, a sound Microsoft Office skill set, and the ability to quickly learn new systems are also required. To succeed in the role, you will have strong attention to detail and accuracy, with the ability to manage competing priorities and meet deadlines in a busy operational environment. You will be a confident communicator with the ability to work effectively with both internal staff and external customers. Strong organisational skills, adaptability and a proactive approach to supporting process improvements will be key to your success. On offer Some of the benefits working for Bellingen Shire Council include: Access to Fitness Passport Access to employee wellbeing programs Access to hybrid and flexible work arrangements in line with Award provisions, subject to operational requirements Ongoing professional development opportunities Salary packaging options 2-year term, 35 hours per week with access to a monthly rostered day off Annual salary of $70,451 to $80,279 (plus super). Still Have Questions? For further information regarding this role please contact Carly Trudgett on 02 6655 7300. For enquiries about the application process, please contact the Recruitment Team at recruitment@bellingen.nsw.gov.au . Sponsorship/work rights for Australia Please note that visa sponsorship is not available. To be eligible for a continuing role, you must be an Australian or New Zealand citizen or hold Australian permanent residency. Temporary visa holders may be considered for a fixed-term appointment aligned with the duration of their visa, depending on the needs of the role and the business unit. How to Apply Please read the Position Description by clicking the link at the bottom of this page to gain a full understanding of the responsibilities and requirements of the role. No candidate meets every single desired qualification or skill. If your experience looks a little different from what we have outlined but you believe you could add value to the role, we would love to learn more about you. If this sounds like you, click the ‘Apply for this job’ button at the top of the page. You will need to complete the application form and upload your current resume and a cover letter outlining your suitability for the role. Please ensure you follow the application instructions and provide all requested information, as the application forms part of the assessment process. Applications that do not meet these requirements may not be progressed to interview. Applications close: Sunday, 3 May 2026 at 4pm Important information As part of the recruitment process, suitable candidates will be required to complete pre-employment screening which can include relevant background checks, functional capacity assessments, psychometric testing, and drug and alcohol screening (where relevant to the role). We may also review publicly available information (such as social media) and, with your consent, contact previous employers not listed on your application. Our recruitment process is managed via system generated emails. Please ensure your email address is entered correctly to avoid missing important updates and outcomes. Notifications may include application confirmation, interview invitations, reference requests, and application outcomes. Remember to check your email regularly, including your junk/spam folder. Bellingen Shire Council as an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite, encourage, welcome and value candidates of all ages, from diverse backgrounds and cultures, and people who have lived experience of disability to apply to work with us. Bellingen Shire Council is committed to the safety and wellbeing of children and creating and maintaining a child safe organisation. If you require additional assistance to participate in the recruitment process, please contact the People and Culture team on 02 6655 7300 or recruitment@bellingen.nsw.gov.au. You can ask for reasonable adjustments to be made at any time during the recruitment process. Click here to download the How to Apply Guide Download the Position Description here
