Leader, Strata Claims Job No: 679060 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Adelaide, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 5 Drive strength in capability and technical skill of individuals through support with tailored professional development Newly created permanent role , building and leading a Strata Claims team from inception as the portfolio grows Hybrid working model/ Sydney, Brisbane, Melbourne or Adelaide CBD locations About the Role: The purpose of this crucial role is to provide leadership to the Strata Claims team through engaging, motivating and empowering the team. This is a newly established function, offering the opportunity to build the team from the ground up, embed strong foundations, and scale capability in line with portfolio growth. This role will suit an experienced strata claims professional who is ready to develop or deepen their people leadership capability. This role also involves providing development, coaching and support to enhance team member performance. What You’ll Do: Responsible for driving exceptional customer and claims outcomes Develop a culture of high performance, accountability, and customer focus Be present and carry the professional Vero brand in the market with Intermediaries and customers Lead by example with technical knowledge and professional development Determine the tasks for day to day operational activity and set clear goals that link to the strategy. What You’ll Bring: Sound understanding of Strata Insurance Claims Formal or informal people leadership experience Previous experience in disaster recovery and event catastrophes Strong business acumen with strong knowledge of key business drivers that enables accurate budgeting, forecasting and business planning Project management experience with proven ability to lead large scale initiatives and identify opportunities or risks. Employee benefits | Suncorp Group At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution. We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_frasca@suncorp.com.au for a confidential conversation. Advertised: 27 Mar 2026 AUS Eastern Daylight Time Applications close: 10 Apr 2026 AUS Eastern Standard Time Whatsapp Facebook LinkedIn Email App Don't see a job for you? Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Sign Up Today
