Why You’ll Love Working with Us Some of the key benefits for the position and employment at Programmed, include: Competitive pay : Attractive salary with an annual performance and remuneration review program, plus a vehicle allowance. Work/life balance : Enjoy hybrid working arrangements, and flexible start/finish times to accommodate your lifestyle. Regularly working from regional offices is also available by agreement with your manager. Premium office location: Work from the 33rd floor of the award-winning Collins Square business precinct, featuring stunning 360-degree views of Melbourne, with access to onsite shopping, bars, amenities and a gym. Salary Sacrifice benefits: Take advantage of novated vehicle leasing, income protection insurance, and other financial perks. Exclusive employee perks: Access discounts and benefits with over 600 retailers, including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, SuperCheap Auto, and many more! Invest in you : We're passionate about your personal and professional growth, offering support to enable you to study towards certificates, webinars, mentorship, and practical training to help you thrive in your career. Your well-being, our priority: Generous paid parental leave and access to our Employee Assistance Program, including tailored well-being initiatives designed to support your personal and family needs. About The Opportunity Programmed Group Services is seeking an experienced Injury Management Advisor to join our dedicated Workers’ Compensation team based at our Collins Square office in Melbourne. This is a hands-on, autonomous role suited to a seasoned IMA who thrives on managing complex workers’ compensation claims, influencing outcomes across multiple stakeholders, and delivering durable return-to-work results. You will take ownership of the end-to-end injury management lifecycle, working closely with injured workers, operational leaders across multiple sites, insurers, and medical providers. Unlike purely office-based roles, this position involves regular site visits and face-to-face engagement with treating practitioners, enabling early intervention and proactive injury management. Key Responsibilities Lead early intervention and end-to-end injury management for workers’ compensation claims, including complex and long-duration matters. Promote the goal of zero injuries through proactive recovery, prevention, and education practices. Develop, implement, and monitor individualised Return to Work Plans, ensuring alignment with legislative and organisational requirements. Maintain regular, meaningful, and compassionate contact with injured workers to support positive recovery outcomes. Proactively identify and address medical, psychosocial, and operational barriers to sustainable return to work. Partner with operational leaders to identify suitable duties and deliver practical, safe RTW outcomes across multiple sites. Liaise effectively with insurers, treating practitioners, rehabilitation providers, legal providers, and internal HSE teams to influence timely and durable outcomes. About You To be successful in this role, you will be a confident, outcomes-focused Injury Management Advisor with a strong track record across end-to-end workers’ compensation and injury management. You will also bring: Proven experience managing end-to-end workers’ compensation and injury management, including complex claims. Strong skills in negotiation, conflict resolution, and active listening. Proven ability to develop and manage Return to Work Plans, in line with Programmed’s injury management policies and procedures. Proficient in Microsoft Word and Excel, with excellent time management and organizational skills. Completed accredited Vic Return to Work Coordinator (RTWC) course ( Desirable) Confidence in working with injured workers, medical providers, insurers, and legal professionals, as well as an understanding of business demands in RTW process. Industry experience in transport, logistics, construction, or manufacturing, with multi-site exposure. (Highly regarded) About Us Programmed is a leading provider of staffing, maintenance and facilities management services across a range of industries across Australia. Working with us means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal well-being and safety. Our Commitment Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do. Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply. To learn more about working with Programmed, we encourage you to visit our website.
