At Charter Hall, we’ve been shaping Australia’s property landscape for over three decades. We are the country’s leading fully integrated diversified property investment and funds management group, trusted for our scale, expertise and performance. Our focus is on high-quality, well-located assets that deliver long-term, sustainable returns for our investors – and enable our tenants to work, grow and connect. We’re listed on the ASX100 and manage a diverse range of funds across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure. But beyond the numbers, we’re driven by a clear purpose: to create better futures and deliver long-lasting value. Our values guide everything we do: Active Partnership – We listen deeply and collaborate meaningfully. Genuine Insight – We unlock growth through intelligence and understanding. Inventive Spirit – We explore possibilities with creativity and discipline. – We act with passion, resilience, and transparency. About the opportunity: Purpose - Assist the Property Managers, Senior Property Managers and General Managers to achieve team objectives. - Accountability for delivery of Property Management services to customers and business partners with the objective of providing quality services to maximise asset performance. What you’ll be doing - Ensuring, where possible, that a consistent approach to property management is undertaken at all assets under your management (including but not limited to the implementation of Charter Hall policies, procedures and templates related to property management). - Assist the team provide the full suite of Property Management functions for the group across a mixed portfolio of investment grade property assets. - Work with the General Managers, Property Managers & Senior Property Managers to provide analysis and information for the asset plan, monthly reports, owner’s annual reports, team & property business plans and corporate accounts and other reports and information as required. - Leading by example to instill a culture of customer service across all aspects of property management, which leads to a clear reputation in the market that Charter Hall is a customer centric business. - Develop a personal and professional brand as a clear market leader, ensuring Charter Hall and you as an individual are recognised as a high knowledge, high performing industry participant. - Receive a high level of satisfaction from both customers and senior management in relation to building performance and execution of duties. - Work with the PM/SPM to ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, members of staff, management office and contractors. - Assist the team prepare annual asset budgets and forecasts including recoverable building outgoings and Capex plans. - Assist with the implementation of sustainability tasks and projects, with sustainability data collected, logged and reported within agreed timeframes. - Assist Administering leases and ensure charges and receipts are processed accurately and on time. - Assist managing contracts for building contractors and service providers. - Collect rents and minimise arrears, through the adoption of a proactive approach. - Undertake regular inspections of the properties and liaise with tenants, with a clear focus on building strong relationships with the customer base. - Assist co-ordinate tenancy fitouts and make good obligations. - Assist with new lease negotiations and lease renewal negotiations including co-ordinate preparation and execution of lease documentation. - Ensure all contracts, insurances and lease securities are kept up to date. - Direct tenant liaison and management; achieve strong tenant relationships and high levels of tenant satisfaction; position Charter Hall as a “workplace experience provider of choice” by tenant customers in the market. - Promote and progress environmental schemes. - Assist with other duties as required. Benefits that matter Together, our efforts shape the success of our customers and communities for years to come. That spirit of shared success is just as important for our people. And, it’s not just something we say. Our employees are invested in our business as shareholders, and we’re invested in them – through meaningful opportunities, thoughtful benefits and a culture that puts people first. Here’s what that looks like : Wealth: Short and long-term incentives. Salary continuance and crisis insurance. Employee securities. Salary packaging. Well-being: Sonder 24/7 EAP. Tuesday breakfasts. Wellbeing leave. WELL-accredited workplaces. Learning: On-the-job experiences. 24/7 online learning. Mentoring and coaching. LinkedIn Learning. Leave: Birthday leave. Purchased leave. Volunteer leave. Career breaks. Fertility leave. Family: 16 weeks paid primary carers leave. Four weeks secondary carers leave. Parental transition support. Community: Pledge 1%. Volunteer leave. Workplace giving. Dollar matching. Ready to join us? Apply now and join a team that’s shaping tomorrow. To learn more about us visit our LinkedIn page
