About us: Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together. Norco AgriSolutions Norco AgriSolutions have been serving customers since 1948 with 26 stores across NSW and QLD, stockfeed mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient, and trusted business solutions, which help add value to their businesses. No matter whether our customers are growing, breeding, or after general or more specific technical advice, our in-store and field services teams are there to help with their subject matter knowledge and expertise. About the Role: We are seeking a dynamic and motivated retail Senior Assistant Store Manager to support our Bowraville team and help drive sales in our AgriSolutions retail store. As a key member of the store leadership team, you will lead the day‑to‑day operation of the store, working closely with a dedicated Hub (Area) Manager/Store Manager and Assistant Store Manager. In this role, you will manage daily priorities, coordinate in‑store activity, support the team and ensure strong customer and commercial outcomes, with the Hub Manager providing broader oversight and guidance. Key Responsibilities: Provide day‑to‑day leadership of the store, working closely with the Hub Manager and Assistant Store Manager Coordinate daily priorities, workflows and team activity to keep the store running smoothly Act as the main in‑store escalation point for customer and operational issues, following clear escalation pathways Drive sales performance through local initiatives and strong customer engagement Oversee rosters and support daily operational planning Coach, mentor and support team members, working alongside the Assistant Store Manager on onboarding and development Promote and maintain compliance with WHS, safety standards and company policies Identify opportunities to improve efficiency, service and overall store performance To be considered for this role you will need to demonstrate the following selection criteria in your application, giving examples of how you can demonstrate the following: Proven experience in retail management or assistant management role Confidence leading day‑to‑day store operations and coordinating in‑store activity Proven strong people management capability Strong customer service capability, including handling escalated matters Strong understanding of retail operations, inventory and merchandising, with the ability to coordinate and prioritise activity Working knowledge of sales drivers, KPIs and labour planning A practical, calm and collaborative leadership style Comfortable working closely with a Hub (Area) Manager and supporting an Assistant Store Manager Flexibility to work weekends, attend training and support promotional events Experience in agribusiness, rural retail or a related industry will be highly regarded. Why should you join the team at Norco? A diverse and community-facing role. You will have a real opportunity to make a difference through community connection and impact as a member of the proudly Australian farmer owned Norco Co-operative family. Celebrate a legacy: Be part of a co-op with 130 years of proudly supporting Australian farmers and communities. Grow with us: We invest in our people with ongoing learning, career progression, and supportive teams. Enjoy a competitive salary real benefits: Staff discounts, EAP support, our own paid parental leave scheme, in-house leadership training opportunities, novated leasing, purchased leave and being part of a business that values wellbeing, safety, and people-first values. Next Steps: If your values are aligned with ours of Connection, Agility, Diversity and Authenticity , you are ready to take the next step in your retail career, and join a dynamic team dedicated to delivering excellence - we want to hear from you! Drop in and meet our team, check out our store, take a tour! Apply now and embark on an exciting journey with us as a retail sales Senior Assistant Store Manager. Please submit your resume and a cover letter addressing each of the selection criteria stated in the advertisement. Get your applications in quick, as we reserve the right to connect with and appoint our amazing new Senior Assistant Store Manager as soon as we meet you!
