A new role awaits Do you want your work to directly improve outcomes for people with disability? The National Disability Insurance Agency (NDIA) is seeking motivated, values driven professionals to join the Assurance Planning Team as APS5 Planners. This is a frontline planning and assurance role where you'll help ensure NDIS decisions are high quality, transparent, and sustainable. You'll work with participants, their representatives, and a broad range of stakeholders to support evidence-based planning decisions that align with legislation, policy, and reform objectives. The Assurance Planning Team was established as part of the Australian Government's Reforms for Outcomes initiative and plays a critical role in strengthening confidence and consistency across the Scheme. Your work will help translate policy intent into meaningful, person centred outcomes. The key duties of the position include Undertake participant planning and assurance activities by working closely with participants and their representatives to identify current and future supports that align with participant goals. Gather, analyse and apply evidence from participants, planning partners, and multiple internal and external stakeholders to support high quality, consistent, and evidence-based decisions. Determine funded supports and resolve plan related issues , including responding to moderately complex enquiries and clearly communicating planning outcomes. Manage workflow and operational tasks , maintaining accurate participant records and contributing to team performance targets. Collaborate within the Assurance Planning Team to support consistency, quality improvement, and sustainability of planning decisions. You'll balance autonomy with collaboration, working in a fast paced environment while being supported by a knowledgeable and purpose driven team.
