Company: Aoyida Logistics Pty Ltd ABN : Location: 3 Foran Grove, Oakleigh South VIC 3167 About Us: Aoyida Logistics Pty Ltd is a growing logistics company committed to delivering efficient and reliable transport and operational support services. To support our continued growth and improve internal systems, workflows and reporting processes, we are seeking a full-time ICT Business Analyst to join our team in Melbourne. Position: ICT Business Analyst (Full-Time) Key Duties & Responsibilities: working with internal stakeholders and users to identify, gather and document business requirements for ICT systems, process improvements and operational reporting; identifying and analysing current business processes, procedures and work practices to determine gaps and improvement opportunities; evaluating existing systems and workflows; translating business needs into functional specifications, business requirements documents, process maps and user stories for system-related solutions; liaising with management, users, technical service providers and other stakeholders to ensure ICT solutions meet business objectives and operational requirements; supporting the design, implementation, testing and deployment of new or enhanced systems, including preparing test scenarios and assisting with user acceptance testing; using appropriate project methodologies, principles and techniques to contribute to project planning, scheduling, resource coordination and implementation activities; preparing and maintaining accurate documentation including business requirement specifications, procedures, reports, training materials and change records; monitoring system performance and user feedback after implementation to ensure business requirements are met and continuous improvement opportunities are identified; providing support and guidance to staff during system changes and process improvement initiatives. Qualifications & Skills Previous experience as a ICT Business Analyst (preferred). Strong knowledge of application techniques. Ability to work independently and as part of a team. Commitment to work and attention to detail What We Offer Full-time, stable employment with a growing company. Competitive salary based on experience and qualifications. Opportunity to contribute to business process improvement and system enhancement projects. Supportive and professional work environment. How to Apply If you are a qualified ICT Business Analyst with the skills and experience we are looking for, we would love to hear from you. Please send your CV and a brief cover letter to .
