Full Job Description Location: Sydney CBD Salary Package: $70,000 - $75,000 Superannuation Role Highlights: A leading insurance provider specialising in property and motor insurance is seeking a customer-focused and detail-oriented Client Services Consultant to join their Sydney CBD team on a 6-month fixed term contract. This role offers a balanced mix of customer service where you will take ownership of client files, manage new business documentation, and provide ongoing support to customers. Responsibilities: Provide clear, confident guidance to customers, helping them understand their policies and coverage Manage policy updates and end-to-end administration, ensuring all changes are processed accurately and in line with client and business requirements Oversee policy records with a strong focus on accuracy, compliance, and attention to detail Take ownership of client files, proactively engaging customers to guide them through documentation and next steps Handle a blend of inbound and outbound communication across phone and email, delivering a seamless customer experience Collaborate closely with internal teams to ensure timely processing, smooth workflows, and effective resolution of enquiries Candidate profile: Previous experience within insurance customer service or policy support desirable Strong customer-centric approach with the ability to build and maintain relationships Experience balancing administration tasks with customer interaction in a fast-paced environment Excellent communication skills, both verbal and written Strong attention to detail and organisational skills when managing documentation Ability to work independently and collaboratively within a team Company, Culture and Benefits: 6-month fixed term contract with a leading insurance provider Supportive and collaborative team culture Opportunity to gain exposure across property and motor insurance How to Apply: Click the apply now button or email your CV to or call .
