Full Time Permanent role |38 Hours per week Salary: $112,709 Super Not fort Profit Salary Packaging Location: Dubbo NSW 2830 Make a meaningful difference to the lives of Australians in need. Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. Your Opportunity Are you an experienced leader with a passion for supporting vulnerable young people and improving community outcomes. Do you thrive in complex service environments and bring a calm, professional approach to leadership, problem‑solving, and service delivery? MAC River is a residential rehabilitation service for young people aged 13-18 who are experiencing chronic drug and alcohol issues. The service provides trauma informed and culturally safe support for twelve weeks in residence, followed by six months of aftercare in the community. We are seeking an experienced and values‑driven Program Manager to lead the Mac River team and ensure high‑quality, compliant, and outcomes‑focused service delivery. You'll lead a dedicated team, ensuring they deliver exceptional care and support. Your role is pivotal in driving performance, maintaining compliance, and reporting on impactful outcomes. If you're ready to lead with compassion and drive impactful change, we want to hear from you. Your key responsibilities will be to: Leading, managing, and developing the team through values‑based leadership and ongoing supervision Ensuring high‑quality, contractually compliant service delivery in line with program guidelines, AOD best practice, and child‑safe principles Coordinating residential program operations and aftercare support to achieve positive client outcomes. Managing program budgets, expenditure, reporting, and compliance requirements Building strong relationships with internal teams, local community stakeholders, and partner services. Driving a culture of openness, accountability, and continuous improvement Complete rostering for 24/7 residential service, utilising online system and in line with Mission Australia HR policies Provide on call support to the service as part of a rotating roster Requirements for Success Proven leadership in managing diverse teams within 24/7 residential rehabilitation or youth services Relevant degree or qualification in community services, AOD or youth work Demonstrated experience working with young people experiencing complex issues Demonstrated ability to deliver service outcomes on time and in compliance with funding requirements. Demonstrated ability to develop and maintain effective relationships with staff, colleagues and key stakeholders Previous experience in budget and financial management A Current Driver’s Licence Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you
