This is a Talent Acquisition Partner - Frontline role with icare NSW based in Sydney, NSW, AU icare NSW Role Seniority - mid level, senior More about the Talent Acquisition Partner - Frontline role at icare NSW Sydney CBD Partner closely with business leaders to forecast needs, pipeline talent, and deliver hiring outcomes for our insurance and care frontline professionals who support those we serve through critical moments. Lead, coach, and develop a small team of recruiters. Hybrid working environment with competitive remuneration About the Role icare is insourcing our recruitment team to and looking for Talent to help us to: Build a best-of-breed inhouse function, streamlining processes, tools, and technologies. Engage leaders and managers, understanding their needs, and drive change. We are looking for a Talent Acquisition Partner to recruit key talent and transform the way we resource our Frontline teams. Benefits A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs Comprehensive learning and development support aligned to icare’s Core Capabilities. Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards Access to our Employee Assistance Program Key responsibilities: Serve as a member of the TA leadership team, developing strategy, building the team and function, and driving transformation. Engage leaders to understand the issues, forecast hiring needs, and develop hiring strategies. Lead, coach, and develop a small team of recruiters hiring for our frontline teams that support and care for those we serve (eg: Claims Specialists, Case Managers, Operations etc). Lead and drive recruitment campaigns across claims, customer service, and operations. Ensure a strong candidate experience and employer brand in a competitive talent market. Improve recruitment processes, candidate pipelines, and time-to-hire. Use data and insights to manage recruitment capacity, demand, and performance. Support strategic projects including talent pooling and strategic workforce planning. Skills & Experience Hands-on recruiter with strong experience leading in-house healthcare or insurance recruitment (Case Managers, Claims specialists etc). Experience engaging with and influencing business stakeholders. Experience leading and mentoring recruiters. Ability to manage multiple campaigns and competing priorities. A recruiter who brings energy, pace, and accountability to hiring outcomes. Experience within insurance, healthcare or service organisations is essential. Culture We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive. About the Company We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. For more information about icare visit our website icare operates a direct sourcing model so no agency introductions will be accepted We are a Circle Back Initiative Employer - we commit to respond to every applicant A talent pool may be created through this recruitment process. If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career. Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the icare NSW team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Developing recruitment strategy Engaging with leaders Leading recruitment campaigns Key Strengths In-house recruitment experience Stakeholder engagement Team leadership Data-driven decision making Project management Diversity and inclusion advocacy A Final Note: This is a role with icare NSW not with Hatch.
