This is a Venue General Manager role with Yo-Chi Frozen Yogurt based in Sydney, NSW, AU Yo-Chi Frozen Yogurt Role Seniority - mid level More about the Venue General Manager role at Yo-Chi Frozen Yogurt Yo-Chi Randwick Yo-Chi Randwick opened its doors in November and has quickly become a favourite spot in the local community. We’re now on the hunt for an exceptional Venue General Manager to lead the team, drive performance, and continue building the incredible energy this venue is known for. This is an exciting opportunity to take the reins of a thriving Yo-Chi venue, develop a high performing team, and create standout guest experiences every single day. We’re a proud, family owned Australian business, growing year on year with even bigger goals ahead. With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. Some Of Our Benefits Include Competitive salary & quarterly bonus Free Yo-Chi every shift (plus generous discounts off shift) Career acceleration with opportunities to progress from venue leadership to multi-site leadership and support office roles We’re opening new venues every 2 weeks in 2026, creating real growth opportunities 2 paid volunteer days each year to give back with your peers Flexible rosters with both day and night shifts available Wellbeing first, with access to our Happiness Hub for wellness, learning and mental health support Culture worth sticking around for with team dinners, events and genuine connection Be part of one of Australia’s most exciting and fast-growing hospitality brands What you’ll be doing: Lead the day to day operations of Yo-Chi Randwick and deliver exceptional guest experiences Build, coach, and develop a high performing, engaged team Uphold excellence in service, quality, safety, and venue presentation Manage labour, COGS, and overall financial performance (full P&L accountability) Drive team engagement, culture, and strong leadership on shift Create strong connections within the Randwick community to grow the Yo-Chi love Who we’re looking for: Experienced leaders in hospitality People first leaders who love building strong team culture Confident operators with strong commercial acumen Adaptable, resilient, and thrive in fast-paced environments Leaders who bring positive energy, accountability, and great vibes to work If you’re ready to lead an incredible team and continue building the energy at Yo-Chi Randwick, we’d love to hear from you. Visit our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Yo-Chi Frozen Yogurt team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading operations Building a team Upholding standards Key Strengths Leadership Financial management ❤️ Community engagement ⚡ Adaptability Commercial acumen Positive energy A Final Note: This is a role with Yo-Chi Frozen Yogurt not with Hatch.
