About frank green frank green isn’t a person, it’s a philosophy. We’re frank about living green. Our purpose is to stop single-use plastics. So we create beautifully designed, functional and innovative products that fit seamlessly into your life – products you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change. Your New Role This is a hands-on leadership role where you’ll support the day-to-day running of the store while developing your capability as a retail leader. You’ll work closely with the Head of Retail to deliver an exceptional in-store experience, build a strong team culture, and drive performance across sales, service, and operations. No two days look the same. One minute you’re on the floor with customers, the next you’re coaching a team member or making sure the store is running like clockwork. What You’ll Be Doing Supporting the Head of Retail in leading daily store operations Delivering a premium, personalised customer experience Coaching and developing team members on the floor Driving sales through product knowledge and service excellence Maintaining visual merchandising and store presentation standards Managing stock, deliveries, and general operational tasks Acting as the go-to leader when the Store Manager isn’t present What We’re Looking For Experience in retail, hospitality, or customer-facing environments A natural ability to connect with people and build rapport A proactive, hands-on approach to work Confidence in leading others, even if you’re early in your leadership journey Strong attention to detail and pride in store presentation A genuine interest in sustainability, design, and premium products The Perks A culture of smart, engaged, values driven people, where everybody's voice matters. Staff discount on a range of frank green products. Celebration birthday day off as paid leave. Supportive leadership and structured onboarding Plenty of opportunities to grow. Fun and inclusive staff events and celebrations. Our Culture At frank green, we believe diversity makes us better. Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way. Next Steps Hit apply and tell us why you’d love to be part of the frank green team. We aim to respond to all applicants via phone or email within 5 business days of receiving your application. We can’t wait to meet you.