About the Role This is an outstanding opportunity to join a highly successful business and a dedicated and experienced team. A competitive salary package is on offer to the suitable candidate. The ideal candidate will be an experienced, reliable and self-motivated team player providing great customer service Our preference is to find a candidate with previous experience or exposure to the retail automotive industry and unwavering commitment to customer service. Some specific responsibilities of the role include: Meeting and greeting customers Being the main point of contact for customers throughout their service Completing relevant paperwork and data entry Communicating with colleagues with scheduling of repair orders Ordering parts where applicable Preparing repair orders and invoices managing warranty bookings The ideal candidate will have: Minimum 2 years previous experience in a Service Advisor or similar position. Exceptional customer service and communication skills Strong IT skills and the ability work with multiple programs Confidence dealing with all customer types The ability to work and support a busy, hardworking team Ability to prioritise and seek assistance where necessary A current, valid QLD drivers licence. The position offers continual training as well as career development opportunities for ambitious individuals.
