Enterprise Upgrade Ownership Lead a full-scale on-prem Dynamics CRM upgrade to D365 v9.0 with real architectural influence. High-Impact Technical Role Own IFD, ADFS and complex integration migrations in a mission-critical environment. 3 month contract with potential for extension. CRM Specialist - CONFIGURE, MIGRATE, IMPLEMENT Southbank Contract Opportunity | Extension Potential $120/hour Super A large public sector organisation is seeking an experienced CRM Technical Specialist to lead a critical Microsoft Dynamics CRM upgrade program and provide ongoing technical expertise supporting future platform strategy decisions. This is a hands-on technical role focused on upgrading legacy on-premises Dynamics environments to Dynamics 365 v9.0, while contributing to long-term CRM roadmap planning and potential cloud transition initiatives. Key Responsibilities Lead migration of Microsoft Dynamics CRM 2016 (IFD deployment) to Dynamics 365 v9.0 on-premises Plan and deliver upgrade of legacy CRM environments following initial migration success Analyse existing customisations, plugins, workflows, and integrations Develop and execute migration strategies with minimal business disruption Conduct pre-migration assessments, data validation, and post-migration testing Install, configure, and deploy Dynamics CRM/365 solutions Design and implement CRM customisations including entities, forms, workflows, plugins, and business process flows Troubleshoot technical issues and provide production support Collaborate with infrastructure and development teams on architecture and deployment requirements Key Skills & Experience 5 years hands-on experience with Microsoft Dynamics CRM (2013–2016) and Dynamics 365 Proven experience delivering on-premises CRM upgrades and migrations Strong experience with Internet Facing Deployment (IFD) and claims-based authentication (essential) Experience with ADFS integration and external authentication models Strong understanding of Dynamics 365 v9.0 architecture and Unified Interface CRM customisation expertise (entities, forms, workflows, business rules, JavaScript) Plugin development using C# and CRM SDK Experience with CRM SDK, Web API, and integration patterns Exposure to Power Platform (Power Apps, Power Automate) Understanding of CRM integrations (API and database-level) Working knowledge of SQL Server concepts Familiarity with Windows Server, IIS, and Active Directory environments About the Role You’ll work closely with infrastructure and ICT operations teams who manage core environments, focusing on providing technical leadership, upgrade expertise, and collaborative delivery rather than infrastructure ownership. This role offers the opportunity to influence future CRM strategy while delivering a high-impact enterprise upgrade. Ready to apply? Submit your application via the link or reach out to Nathalia.Sousa@hudson.com for a confidential discussion. Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen. Casual Loading Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles. Consultant Nathalia.Sousa@hudson.com Reference number: 248820 Profession:IT, Technology & DigitalDevelopment Company: Hudson Date posted: 3rd Mar, 2026
