This is a Care Partner role with Dovida Australia based in NSW, AU Dovida Australia Role Seniority - mid level More about the Care Partner role at Dovida Australia About this opportunity As a Care Partner, you will be responsible for overseeing and coordinating all aspects of client care, ensuring a seamless and positive experience for both potential and existing clients. This position provides leadership and guidance in managing client interactions, working closely with the office team to meet the needs and best interests of the client while achieving key operational goals. We are looking for a couple new team members to join our Belmont office to support our clients who are located around Newcastle and surrounds, including Maitland. Why join us? Competitive salary super car allowance Full Time Permanent role based out of our Newcastle office in picturesque Belmont with flexible working arrangements that make sense A rewarding career where you can make a positive difference in the lives of seniors and their families. Key Responsibilities Planning, managing, coordinating, and reviewing client goals. Actively communicate with team members and clients to develop care plans. Formalise agreements with the client and client’s family about the care services to be provided and costs involved. Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about caregiver performance. Meeting with clients and their families face to face to discuss and review current care plans and goals. About you Qualifications in Community Services preferred Aged Care and Case Management experience a must Experience with Home Care Packages, Support at Home and Aged Care Case Management advantageous Great customer service manner Strong administration skills and computer proficiency required Highly efficient and organized with proven time management skills Australian work rights Applicants must have permanent or temporary rights to work in Australia with no restrictions. How do I apply? Please submit your resume and a cover letter detailing your suitability for this role Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Dovida Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Planning and managing client goals Communicating with clients and team members Documenting interactions Key Strengths Aged Care and Case Management experience Strong administration skills Great customer service manner Qualifications in Community Services Experience with Home Care Packages ⏰ Time management skills A Final Note: This is a role with Dovida Australia not with Hatch.
