Panthers Penrith has an exciting opportunity for an energetic and friendly customer focused individual to join our promotions team. About the Role: We currently have an exciting opportunity for a dedicated and energetic team player with a welcoming smile to deliver outstanding customer service to our members and guests. Assisting our Promotions Coordinator, you will enjoy a range of duties associated with Raffles, Promotions, Bingo, Cash Housie and Member Services. In this role, you will be required to undertake the following duties: Ensuring excellent customer service to our members and guests at all times; Demonstrate effective and clear verbal communication whilst using a microphone; Comfortable and confident to speak on a microphone; Support and conduct Raffles and Promotions in a professional manner at all times; Assist in Bingo and Cash Housie by hosting and calling; Inform members and guests of upcoming events and promotions within the club; Setting up and packing down of the room; Cash handling; Handling customer enquiries and; Adhere to Panthers policies, procedures and legislative requirements. About you: You will be required to have excellent customer service skills and the ability to communicate and liaise at all levels with a range of customers. You will be punctual, have a strong work ethic and a positive and happy attitude to work. You are required to be flexible and reliable as you may be required to work nights, weekends and public holidays . To be successful in this role you would need to possess the following: Essential skills & competencies: Outstanding communication and customer service skills; A strong work ethic and ability to work in a team environment as well as autonomously; High standard of personal grooming; Charismatic personality and a welcoming nature; The ability and initiative to work efficiently and pro-actively independently and in a team; RSA and RCG Certificates (essential); 1-3 years of customer service experience (desirable); 1-3 years of cash handling experience (desirable); Experience in a similar role would be highly regarded Why work for Panthers? Work within a supportive team who prides ourselves on giving back to our employees! Enjoy a 40% discount at any Panthers owned food outlets Enjoy a 20% discount on Panthers merchandise Reward and recognition programs Learning, development and career growth opportunities Enjoy staff get-togethers and much more If this sounds like the job for you then please apply today! The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
