Meaningful impact supporting National Disability Insurance Scheme participants. Unique blend of financial administration and customer service, combining numbers with relationship-building. Supportive, purpose-driven team. Administration Coordinator – Plan Administration Location: Raymond Terrace, Newcastle Monday to Friday $38 ph plus super Are you passionate about supporting people with disability to get the most out of their NDIS plan? Do you love numbers, problem-solving, and delivering exceptional customer service? We’re looking for an Administration Coordinator (Plan Administrator) to join a supportive, purpose-driven team. ⭐ IMPORTANT: Applicants must hold a current and valid NDIS Worker Screening Check. About the Role As a Plan Administrator , you will play a key role in managing the financial administration of NDIS participants’ plans. You’ll work directly with participants and their support networks to help them understand their funding, manage their budgets, and stay on track with their NDIS goals. You will also collaborate closely with service providers and internal finance teams to ensure accurate pricing, smooth invoice processing, timely payments, and effective resolution of payment queries. This role is perfect for someone who enjoys a blend of financial administration and customer service — someone who wants to make a real difference in people’s lives. What You’ll Be Doing Manage the financial administration of NDIS plans, including budgeting, invoice processing, and payments Monitor funding utilisation to ensure participants remain within approved budgets Proactively identify potential over- or under-spending Build strong, respectful relationships with participants and their support networks Provide clear guidance on appropriate use of NDIS funding Liaise with service providers regarding pricing, service delivery, and invoice accuracy Resolve payment discrepancies in partnership with the Finance team Maintain accurate, auditable financial records Ensure compliance with NDIS legislation, pricing arrangements, and internal policies About You You’ll thrive in this role if you: Have strong numerical and administrative skills Enjoy a customer-centric, problem-solving environment Communicate clearly and empathetically Work accurately and efficiently with financial data Are confident navigating multiple systems and processes Hold a current and valid NDIS Worker Screening Check (mandatory) Sound Like You? If you’re looking for a role where you can combine admin, relationships, and meaningful impact — this could be your next step. Apply now and help make a difference in the lives of NDIS participants. Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen. Casual Loading Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles. Consultant Rabia.Nadeem@hudson.com Reference number: 248773 Profession:Administration & Office SupportAdministrative Assistants Company: Hudson Date posted: 4th Mar, 2026
