The Law Society of NSW is Australia's largest and most influential membership association for solicitors. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all . We are currently looking for a Project Manager (Waterfall) to join our IT team. About the role The Project Manager is responsible for the day-to-day oversight of Business Analysts in the delivery of new digital products for both the legal industry and internal business functions. This role plays a critical part in ensuring that solutions are user-focused, delivering intuitive and streamlined designs that drive engagement and adoption. You will bring strong project management capabilities, with proven expertise in requirements gathering, stakeholder engagement, solution design, and end-to-end delivery. This includes working closely with internal and external stakeholders to understand needs, document requirements, evaluate solution options, and oversee implementation. Reporting to the Program Director – Projects and Customer Experience, you will support strategic development initiatives aimed at enhancing business operations and driving innovation in digital service offerings. This includes contributing to project scoping, facilitating research and analysis, overseeing testing activities, and managing the deployment of new tools and services. The role requires strong client-facing and documentation skills, as well as experience working with cross-functional teams including Business Analysts, developers (internal and third-party), and IT leadership. Additionally, the Project Manager will provide training and mentorship to direct reports and act as a key liaison between the business and IT. What you'll be doing Project Planning & Execution (Waterfall Methodology): Own assigned projects, driving end-to-end delivery aligned with business goals. Take on additional projects as needed, managing them concurrently to ensure timely progress and outcomes. Adhere to the Project Methodology at all times, using approved templates to ensure consistency and compliance. Define project scope, objectives, deliverables, and success criteria in line with business priorities. Develop detailed, stage-gated project plans using the Waterfall methodology, including work breakdown structures, milestones, timelines, and resource requirements. Maintain strict adherence to project plans, with clear stage approvals, controlled scope changes, and full documentation. Act as project lead in the absence of a Business Analyst, taking responsibility for project progress and stakeholder communication. Leadership: Lead and coordinate project teams, including Business Analysts and other cross-functional contributors. Assign tasks, monitor progress, and support team members to ensure alignment with project objectives. Stakeholder Communication Act as the primary point of contact for project stakeholders, ensuring consistent and transparent communication. Manage expectations and facilitate decision-making by providing regular updates on progress, risks, and key milestones. Build and maintain strong relationships with both internal teams and external partners. Risk Management: Proactively identify risks, issues, and dependencies that could impact project delivery. Develop risk mitigation strategies and maintain an active risk and issues log throughout the project lifecycle. Escalate critical concerns to leadership when necessary. Quality Assurance: Define and uphold quality standards for project deliverables. Oversee reviews, testing, and validation activities to ensure solutions meet business and technical requirements. Timeline & Delivery Management: Monitor project schedules and milestone achievement, adjusting plans and resources as required. Ensure on-time and on-budget delivery of all project phases and final outputs. Problem Solving & Decision Making: Resolve project-related issues and conflicts in a timely, constructive manner. Provide structured analysis and recommendations to overcome delivery challenges. Documentation & Reporting: Review Business Analyst and stakeholder documentation, ensuring accuracy and adherence to standards before escalation to management for review. Maintain accurate and comprehensive project documentation, including project charters, status reports, and change logs. Provide regular project updates to senior leadership and relevant stakeholders, highlighting progress, risks, and achievements. Client & User Experience Focus: Ensure that all project deliverables are user-centric, intuitive, and aligned with end-user needs. Capture and act upon client feedback to drive continuous service improvement. Team & Operational Support: Support a positive, solutions-oriented team environment and promote knowledge sharing across the IT function. Contribute to service standardisation and identify opportunities for operational improvements. Provide guidance, mentoring, and troubleshooting support to direct reports and project contributors. Foster a collaborative, inclusive, and high-performance team culture. Compliance & Governance: Ensure all projects are executed in accordance with organisational policies, governance standards, and applicable regulations. Maintain awareness of compliance risks and take appropriate action to mitigate them. Continuous Improvement: Conduct post-project evaluations and identify lessons learned. Incorporate findings into future projects to enhance delivery performance and outcomes. Any other reasonable tasks / requests as directed by IT Management. About you 7 years of Project Management experience, with a strong focus on Waterfall methodology. Project Management Professional (PMP), PRINCE2, or other relevant project management certifications. In-depth knowledge of Software Development Methodologies. Exceptional project documentation skills, producing highly detailed records from business requirements gathering through to project close-out, ensuring nothing is overlooked. Excellent written and verbal communication, with meticulous attention to detail. Strong stakeholder management skills. Strong data analysis, discovery, process mapping, and problem-solving skills. Requirements & Documentation Management – Skilled in overseeing detailed requirements gathering, functional documentation, and maintaining project records. Stakeholder Communication – Strong ability to engage, manage, and communicate effectively with internal and external stakeholders at all levels. Waterfall Project Management – Deep understanding and hands-on experience managing structured, phase-based projects from initiation to close. Team Leadership – Proven experience leading small teams (e.g., Business Analysts), assigning responsibilities, and fostering a collaborative work environment. Risk & Issue Management – Competence in identifying, assessing, and mitigating risks throughout the project lifecycle to ensure on-time, on-budget delivery. To apply The Law Society of New South Wales is committed to building and maintaining a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. Applications should contain a CV and cover letter that outlines your key experience and motivations for this role.
