This is a Technician - Field Service role with Cummins Asia Pacific based in Toowoomba, QLD, AU Cummins Asia Pacific Role Seniority - junior, mid level More about the Technician - Field Service role at Cummins Asia Pacific Description We are looking for a talented Field Service Technician to join our team specializing in Engine Repairs for our Service segment in Toowoomba, Queensland, Australia. In this role, you will make an impact in the following ways: Diagnose and complete less complex repairs to engines at the customer’s site. Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs. Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools. Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens. Identify additional service opportunities with customers. Complete training in line with skill and business requirements. Maintain service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental (HSE) policies, procedures, and legislation, and report any issues/incidents to site management and supervisor. Responsibilities To be successful in this role, you will need the following: Australian recognised Trade certificate (heavy or light vehicle) Apprentice trained engine technician (preferred) Experience as a technician in the service and maintenance of heavy diesel products Ideally possess engine rebuild and reconditioning experience or knowledge Hitachi, Komatsu & Liebherr experience highly desirable Solid diagnostic capabilities with the help of systems on computers Qualifications Cummins engine experience preferred. Ability to work in a team environment and also autonomously. Mining experience preferred. Positive attitude with good work ethic. Competent with Insite, and computer savvy. Good communication and understanding of safety. Job Service Organization Cummins Inc. Role Category On-site with Flexibility Job Type Technician ReqID 2421303 Relocation Package No 100% On-Site No Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Cummins Asia Pacific team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Diagnosing and repairing engines ️ Performing preventative maintenance Completing documentation Key Strengths Australian recognised Trade certificate ️ Solid diagnostic capabilities Good communication skills Cummins engine experience ⛏️ Mining experience Computer savvy A Final Note: This is a role with Cummins Asia Pacific not with Hatch.
