This is a Restaurant Supervisor Full Time role with CATERING HQ based in Sydney, NSW, AU CATERING HQ Role Seniority - junior, mid level More about the Restaurant Supervisor Full Time role at CATERING HQ Catering HQ is looking for proactive and dynamic Restaurant Supervisor to join our talented and dedicated team. With venues all over NSW, we provide great opportunities and career progression. THE BRAND Catering HQ is a family run company that was established in 1996. We currently have 15 fabulous venues across Sydney and Melbourne. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service. Duties & Responsibilities Communicate with co-workers and management to solve problems and improve quality and service Assist in the opening and/or closing of the catering department as per the company checklist guidelines. Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items Understand and anticipate customer needs and aim to exceed these requirements Training new employees and motivating them in their role Assist in reaching business goals and objectives as set out by management KEY QUALITIES Must have a minimum of 1 years’ experience in a similar role Excellent supportive and leadership skill set Exposure to rostering and people development Have a strong customer service focus Professional, upbeat and friendly personality Exceptional attention to detail Positive and flexible attitude Highest level of presentation and grooming standards Fantastic people management skills and professional nature Confidence to take charge and own the result, yet humble enough to listen and learn Honest and results focused - able to give and receive genuine feedback and take action as needed Innovative - proven experience of genuinely implementing new ideas WHY JOIN US? Lunch on us while on shift Discount on Coffee while on shift Discounts from our suppliers such as Vittoria Coffee Career Progression Internal and external training opportunities The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future – for our customers and for each other. If you feel you possess these qualities and are interested in becoming a part of the team, please APPLY NOW. Only shortlisted candidates will be contacted. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the CATERING HQ team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Communicating with team members Assisting in department operations Training and motivating staff Key Strengths Customer service focus Leadership skills Attention to detail Experience in rostering Innovative thinking People management skills A Final Note: This is a role with CATERING HQ not with Hatch.
